Terms & Conditions for SMS Communications

1. Program Name

Ellis Laine Creative Marketing Customer Notification, Appointment Messaging, Order Update, and Promotional SMS Program.

2. Program Description

By providing your mobile phone number and opting in, you agree to receive SMS text messages from Ellis Laine Creative Marketing . These messages may include:

  • Appointment confirmations

  • Appointment reminders

  • Service updates

  • Order updates

  • Delivery or pickup notifications

  • Customer service communications

  • Account notifications

  • Inspection or project follow-ups

  • Occasional promotional offers

Messages may be sent using automated technology. Consent to receive SMS messages is not a condition of purchase.

3. Message Frequency

Message frequency may vary based on your interactions with Ellis Laine Creative Marketing. You may receive multiple messages related to an appointment, service request, order, project, or promotional campaign.

4. Message and Data Rates

Message and data rates may apply depending on your wireless carrier and mobile plan. Ellis Laine Creative Marketing is not responsible for any messaging or data charges incurred by your mobile provider.

5. Opt-In Consent

You may opt in to receive SMS messages from Ellis Laine Creative Marketing by:

  • Submitting a form on our website

  • Scheduling an appointment or service

  • Placing an order or requesting information

  • Providing your phone number to our team

  • Agreeing verbally to receive text message updates

  • Checking an SMS consent box on a form

By opting in, you confirm that you are the account holder or have permission from the account holder to provide the mobile number.

6. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any text message from Ellis Laine Creative Marketing.

After you reply STOP, you will receive one final confirmation message letting you know that you have been unsubscribed. After that, you will no longer receive SMS messages from Ellis Laine Creative Marketing unless you opt in again.

7. Help Instructions

For assistance, reply HELP to any text message from Ellis Laine Creative Marketing.

You may also contact us directly:

Phone: (530) 395-2310
Email: hello@ellislaine.com
Website: www.ellislaine.com

8. Supported Carriers

SMS message delivery is subject to your mobile carrier’s network availability. SMS services may not be available on all carriers, and delivery is not guaranteed.

Ellis Laine Creative Marketing is not liable for delayed, undelivered, or misdirected messages due to carrier issues, network problems, technical limitations, or other circumstances outside of our control.

9. Privacy

Your privacy is important to us. Any personal information collected through our SMS program will be handled in accordance with our Privacy Policy.

Privacy Policy: www.ellislaine.com/privacy-policy

Ellis Laine Creative Marketing does not sell, rent, or share your mobile phone number or SMS opt-in information with third parties for their marketing purposes. Mobile information will only be used to provide the communications you have requested or as required by law.

10. Changes to These Terms

Ellis Laine Creative Marketing may update these SMS Terms & Conditions at any time. Updates will be posted on this page with a revised effective date. Your continued participation in our SMS program after changes are posted means you accept the updated terms.

11. Termination of SMS Service

Ellis Laine Creative Marketing reserves the right to suspend, modify, or terminate its SMS messaging program at any time without prior notice.

12. Limitation of Liability

Ellis Laine Creative Marketing is not responsible for any delays, failures, or errors in SMS message delivery caused by your mobile carrier, network interruptions, technical problems, or circumstances beyond our reasonable control.

By opting in, you acknowledge that you have read, understood, and agree to these SMS Terms & Conditions.